okdaji's Privacy Policy
We place the highest importance on the privacy of your personal information. This policy describes how okdaji collects, stores, and protects your data.
Introduction and Scope
Welcome to okdaji. This Privacy Policy ("Policy") describes how okdaji ("we", "our", or "the Platform") manages your personal information.
Purpose of This Policy
The purpose of this Privacy Policy is to inform our users — particularly the valued players of Bangladesh — about what information we collect, how we use it, who it may be shared with, and what their rights are. okdaji believes that your privacy is a fundamental right and we are always committed to protecting it.
Scope of Application
This Policy applies when you use our services through the okdaji website, mobile version, or any other digital channel — including when you register, log in, make a deposit, withdraw funds, or contact us. By accessing or continuing to use our platform, you agree to the terms of this Policy.
What Information We Collect
okdaji only collects information that is necessary to provide our services. We do not collect unnecessary or excessive data.
Identity Information
During account registration and identity verification, we may collect the following information:
- Full name and date of birth (for age verification — minimum 21 years)
- Email address and mobile number
- National ID or passport number (if required)
- Your chosen username and password
Financial Information
The following information is collected to process transactions:
- bKash, Nagad, or Rocket account number
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction date, time, and amount
Technical Information
The following information may be collected automatically while you use the platform:
- IP address and device identifier
- Browser type, version, and operating system
- Platform activity logs and session data
- Cookies and similar tracking technologies
Gaming Activity Information
To manage your account and ensure responsible gaming, we collect:
- Game history and betting records
- Bonus and reward usage information
- VIP level and points activity
- Gaming limits and self-restriction settings
How We Use Your Information
Collected information is used only for specific, lawful purposes that are transparent to you.
Service Delivery and Operations
We use your information to create and verify your account, keep your login secure, process deposits and withdrawals, manage game sessions, and ensure your bonuses and VIP benefits are applied. These purposes are at the core of our service.
Security and Fraud Prevention
To keep your account and funds safe, okdaji uses your information to detect suspicious activity, prevent unauthorized access, and take action against financial fraud. Our SSL encryption and other security measures keep your data protected.
Responsible Gaming
By analyzing your gaming activity data, we help you maintain healthy gaming habits. If any concerning patterns are noticed, we may proactively reach out to you. For more details, visit our Responsible Gaming page.
Communication and Support
We use your contact information to share important service-related updates, account notifications, transaction confirmations, and security alerts with you. Our 24/7 live chat support team may also use your account information to provide you with appropriate assistance.
Platform Improvement
By analyzing aggregated and anonymized statistics, we continuously improve our website, gaming experience, and customer service. This analysis does not include personal identifiers and no individual user is identified.
Information Sharing and Third Parties
okdaji never sells your personal information. In specific circumstances, limited information may be shared with trusted service providers.
Payment Processing Partners
To complete deposits and withdrawals, necessary transaction-related information is shared with bKash, Nagad, Rocket, and bank transfer service providers. These organizations follow their own privacy policies and use the information only for the purpose of completing transactions.
Technology and Security Providers
We work with trusted technology partners for platform operations, server hosting, cybersecurity, and fraud detection. These organizations operate under strict confidentiality agreements and may not use the information received for any other purpose.
Legal Obligations
If a valid order or directive is received from a competent court, government authority, or regulatory body, okdaji may disclose information as required to comply with legal obligations. In such cases, we always disclose only the minimum information necessary.
Cookies and Tracking Technologies
okdaji uses cookies to improve your browsing experience and ensure the proper functioning of the platform.
Essential Cookies
These cookies are essential for the core functionality of the platform. They are used to keep your login session active, verify security, and remember your preferences. Without these cookies, the platform will not function properly.
Analytical Cookies
These cookies help us understand which parts of the platform users visit most, where issues arise, and where we can make improvements. This information is aggregated and anonymous — you are not personally identified.
Cookie Controls
You can control or decline cookies by changing your browser settings. However, please note that disabling essential cookies may cause some platform features to not work correctly. The method for managing cookies varies across browsers but can generally be done through the settings menu.
Data Protection and Security
Protecting your information is our top priority. okdaji has adopted the highest industry-standard security measures.
SSL Encryption
All data exchanged between you and our servers on our platform is protected by advanced SSL encryption technology. This ensures that third parties cannot read or alter your information.
Access Controls
Access to your information is restricted to authorized personnel only. Each staff member can only access the information necessary to perform their duties. All access is strictly logged and monitored.
Secure Storage
Your information is stored in secure, encrypted databases. Passwords are never stored in plain text — advanced hashing technology is always used. Regular security assessments and audits are conducted.
Your Rights and Choices
okdaji fully recognizes your right to control your personal information. Your key rights are described below.
Right to Access
You can contact us at any time via live chat to request to see what information we have collected about you. We will process your request within a reasonable timeframe.
Right to Correction
If any information stored in your account is incorrect or incomplete, you can request a correction. Some information you can update directly from your account settings; for others, please contact our support team.
Right to Close Your Account
You may request to close your okdaji account at any time. After closure, we may retain certain information for a defined period to meet mandatory legal requirements, but it will no longer be used for active services.
Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or notifications from okdaji, you can unsubscribe using the link at the bottom of any email or by contacting us directly. However, essential account and transaction notifications will continue to be sent.
Data Retention Period
Active Account Data
We retain all necessary information for as long as your account remains active. This information is used to manage your account, provide services, and ensure security.
Retention After Account Closure
Even after an account is closed, we may retain necessary financial and identity information for a defined period in compliance with legal obligations. Once that period ends, the information is securely deleted or anonymized.
Technical Logs
System logs and technical data are kept for a limited period for security and error analysis, and are then automatically deleted.
Policy Changes and Updates
Right to Make Changes
okdaji reserves the right to modify or update this Privacy Policy at any time. Changes may be made due to operational requirements of our platform, legal changes, or service improvements.
Change Notifications
For any significant changes, we will send a notification to your registered email or display a clear notice on the platform. Minor edits or clarifications may not be accompanied by a notification. The latest policy will always be available on this page.
Continued Use After Changes
If you continue to use the platform after a policy change, it will be assumed that you have agreed to the updated policy. If you do not agree to the updated policy, please contact us and ask about the process for closing your account.
Contact Us
If you have any questions or concerns about this Privacy Policy, we are ready to help.
Privacy Requests
To request to view, correct, or delete your information, contact us through the channels below. Our support team is able to assist in Bengali.
Log in to the platform directly to access live chat support. Our team will process any privacy request promptly.
[email protected]
Read other important policies for our services: Terms and Conditions • Responsible Gaming • FAQ